The customer should always be at the heart of today’s commerce environment. But constantly evolving consumer behaviour, increasing market pressure, and ongoing tech disruption can make this challenging for the retail sector. That’s why we stay on top of the latest innovations and industry trends – to ensure you get close to your customers, unlock digital potential and get ahead of the game.
Powering the customer journey
Through data-powered insights, innovation, and omnichannel engagement solutions, we help retailers accelerate sustainable growth through radical customer-centricity. Our expertise in dynamic retail-specific, cloud, mobile, IoT, and MACH-powered technologies means you’re able to identify exactly what your customers want – and deliver the most exciting customer experience possible, seamlessly, across multiple channels and touchpoints.
Extending the customer experience from design to point of sale - and beyond
eCommerce Platforms
Integration of 100% headless commerce-suites following the MACH-architecture and a best-of-breed approach
Shopping Applications for Mobile and Web
Context-aware, flawless, and user-friendly apps to boost your sales business
Omnichannel Ecosystems
Multi-channel approach to provide your customers with a seamless shopping experience
Brand Awareness Solutions
Increasing your brand recognition, visibility, and reach through tailored digital strategies
Loyalty Programs
Keeping your customers engaged with exceptional digital reward programs
Personalization & Targeting
Addressing the needs of individuals to increase customer satisfaction and loyalty
Guided Cooking & Home Appliances
Transforming households in connected and user-friendly ecosystems
Headless Solutions
Separating front-end and back-end logic to offer tailored customer experience on every point of contact
Retail UX Research & Design
Gathering actionable insights in a specific and complex environment to design validated solutions
Service Design
Applying design methods to improve the quality of interaction between you and your customers
Our Customers
”
Consumers demand great user experience. At intive, we combine a deep understanding of customers, cutting-edge technologies, and a forward-thinking business strategy to create innovative new solutions that amaze and delight.
VP, Head of Global Business Unit Commerce
Deichmann
Creating Omnichannel Simplicity
Vorwerk
Cookidoo®: cooking reimagined
Die Johanniter